SMS program
Text Message Terms
How the Scott Recycling Pickup Notifications text program works, how to opt in, and how to opt out.
Program
Scott Recycling Pickup Notifications is the text message program operated by Scott Industries, LLC dba Scott Recycling, 234 Dynatex Rd., Sunbright, TN 37872. Texts are sent from (865) 507-1989.
What we send
Messages about pickups you have requested from Scott Recycling:
- Pickup scheduling and scheduling questions
- Pickup confirmations and reminders
- Driver arrival and estimated arrival time (ETA) notices
- Rescheduling notices
- Notices that your certificate of recycling or data destruction is ready
We do not send marketing or promotional texts through this program unless you separately agree to receive them.
How to opt in
- Online: tick the optional, unchecked box “Yes, text me about this pickup and future pickup scheduling…” next to the phone number on our Request a Pickup form or our contact form. The box is never pre-checked, and you can submit the form without it.
- By phone: call a Scott Recycling customer service representative at 865-540-8802 and ask to receive pickup texts. The representative records your verbal consent on your account, with their name and the date and time, before any text is sent.
Consent to receive texts is not a condition of any purchase or service.
The exact opt-in wording on our forms (version 2026-10-01.v1):
Yes, text me about this pickup and future pickup scheduling from Scott Recycling at the number above. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of service. See our SMS Terms and Privacy Policy.
Message frequency and cost
Message frequency varies with your pickup activity, typically a few messages per pickup. Message and data rates may apply according to your mobile plan.
How to opt out or get help
Reply STOP to any message to cancel; you will receive one final confirmation and no further texts. Reply START to resubscribe. Reply HELP for help. You can also call 865-540-8802 or email info@scottrecycling.com.
Sample messages
- “Scott Recycling: Your pickup is scheduled for Tue, Oct 14 between 8 AM and 12 PM at 400 Main St, Knoxville. Questions or need to change it? Call 865-540-8802. Reply STOP to opt out.”
- “Scott Recycling: Our driver is on the way and should arrive for your pickup in about 30 minutes. Reply HELP for help, STOP to opt out.”
- “Scott Recycling: Your Certificate of Data Destruction for pickup no. 10482 is ready in your customer portal. Call 865-540-8802 with questions. Reply STOP to opt out.”
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our Privacy Policy and Terms of Service.